ISR Group

ISR Group

£6.40 per hour

Plymouth and Surrounding Areas

Business Sales Apprentice
Published: Feb 01, 2024
Ref:

The successful candidate will be working with the sales and operations teams at the IRS Group. They are a sustainable one stop shop for Business Closures and Dilapidation. We sell second hand commercial catering appliances and office furniture on the ground floor and brand new home decor and items and statues upstairs. They are a growing business with lots of room for growth within the company and its subsidiaries.

They will be working in a small team environment and also need to complete tasks independently too.
The candidate will be kept busy and on there toes, as the role is changing and adapting to whatever tasks the teams need doing. As well as the day to day running of the business, the successfully person will also help with the marketing and E-Commerce of the business, and customer service too.

The Apprentice’s Role

You role will include, but not limited to:

  • Sales support administration
  • All filling and admin
  • Sorting and packing customers orders
  • Filing customer delivery notes & supplier invoices.
  • Stationary monitoring and stocking
  • Designing and putting together marketing/ E-Commerce campaigns and updating their social media.
  • Setting up customers and products on the CRM
  • Running the door when meeting clients/ customers
  • Occasionally helping load the vans and sort the warehouse when big orders come in
  • Arranging meetings with sites and setting dates for sales
  • Handling the incoming telephone calls as well as making outbound calls

Working Hours: Your working hours will be Monday to Thursday 9am to 5pm, and Fridays 9am – 2pm with 30 minutes lunch break per day.

Wages: £6.40, based on 40 hours per week. Any overtime above 40 hours per week, will be paid at the appropriate national minimum wage depending on age.

Holiday: 28 days holiday entitlement (including bank holidays) will be paid each year, during the course of your apprenticeship.

Trading for over 10 years, the IRS Group is a green, sustainable company with 3 sites around the South West and the Midlands, who are an experienced one stop shop for office mergers, relocations, closures, and excess stock.

Walking around the 9,000 sq ft warehouse there is definitely something for everyone. Mark helps new businesses start ups and restaurant business breakdowns by buying and selling excess assets or whole closing businesses. Inch Recycling Solutions support businesses that require equipment and often covers catering replacement (some emergency), new business start ups, expanding businesses and businesses that go into liquidation and need to sell stock.

Our main category is anything commercial. We buy anything that has commercial value, or that I’m confident I can sell”. Mark tells us that his phone is like a 24/7 hotline “If something breaks down, people give us a ring and we’ve usually got something to replace it that we can get to them fast, at a fair price”. This tends to be pubs, cafes and restaurants and odd occasions late on a Saturday night! Marks second most in demand product is office supplies. “We are one of the preferred suppliers for one of Plymouth’s largest business parks”.

They are looking for a long-term member of staff who can progress through their qualifications and become a valuable asset to the organisation. There are loads of development opportunities within the business and its other subsidiaries as well.

Skills Required

The key skills required for this role include:
*Strong team player
*Good listener

  • Willingness to work and learn new skills
  • Able to use their own initiative
  • Confident
  • Excellent telephone manner
  • Good organisational skills

Personal Qualities

  • Adaptability
  • Approachable
  • Friendly
  • Professional
  • Creative
  • Sense of humour

Prior Qualifications

The qualifications required are GCSE grades in English and Maths, A* to C (9-4), or the equivalent grades.

The Apprenticeship in Level 3 Business Administration consists of:

  • Level 3 Business Administrator Standard
  • Functional Skills in Maths and English

You will attend monthly sessions as part of your off-the-job training throughout your apprenticeship. Most aspects of your training will be delivered on-site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on-site learning process you will work closely with experienced members of staff.

You will have regular visits every six to eight weeks from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme

I just wanted to say the biggest thank you to Vanessa, my trainer. You have made my journey so much easier, I don’t know what I would have done without you. You have been amazing and helped me to achieve my qualification. You’ve guided me through every step of the way, I really appreciate it, Vanessa, you have been my rock.

Katie Shorland, Level 2 Hairdressing

I always struggled in school as I wasn’t very academic, so knew learning on the job would be a better option for me. I would find it difficult to get up for 9am but now I wake up and look forward to my day. I wanted to try a hair apprenticeship as I’ve always been interested in hairdressing, and by the end of the first week, I already loved it!

Jaimee Benson, Level 2 Hairdressing

I have developed a range of new skills through work including the technical, industry skills required for the job, to personal development such as ensuring I am always on time. The biggest change since leaving school is adjusting to the independence you gain from earning a salary. My advice to anyone thinking of doing an apprenticeship would be find what you like doing, and go for it!

Will Birch, Level 2 Bricklaying

Since starting the apprenticeship, I’ve become far more confident. In a classroom, you only interact with your classmates, but through working you develop your people skills as you interact with customers on a daily basis. At school, you are closely monitored and parented, however I am now more independent and feel grown up

Sam Collard, Level 2 Light Vehicle and Maintenance Repair

The most important thing I’ve learnt since leaving school is that there are other routes to success than just academia. I failed my GCSEs, as I never suited the school environment. Now though, I’m really enjoying my apprenticeship as I’ve discovered I learn more through hands-on practice.

Ben Freeman, Level 2 Carpentry

I would just like to thank you and your team for all the amazing work they do, you have provided me with the most invaluable experience which has helped to pave the way of my future. The work you do for young people is incredible!

Luke Kowalski, Teaching Assistant and former apprentice at Sir Robert Gefferys School