Business Administration Level 3

The Basics

Sector: Business
Awarding Body: Pearson
Qualification: Level 3 Business Administrator
Qualification Type: Apprenticeship Standard
Duration: 14 months
Type of Assessment: End-Point Assessment

What you will Learn

> Professionalism, personal presentation, team culture and respect
> Ability to manage own performance
> Flexibility to adapt to changing priorities
> Responsibility for team performance
> Project management skills
> Stakeholder management and effective engagement
> Budget monitoring


Business Administration Apprenticeships are a great starting point for your career as they provide a wide range of transferable skills which could be applicable to a whole variety of industries such as customer service, finance, marketing and many more.

Administrators are a vital aspect of all businesses and roles can include being at the forefront of the business dealing with customers or behind the scenes making sure everything is running smoothly.

Entry Requirements

You will need to have completed either the Level 2 Apprenticeship in Business Administration or Customer Service, or have experience at working at that level or have recently started or in a job role with development requirements.

Roles Available in this Sector

> Personal Assistant
> Office Manager
> Marketing Assistant
> Human Resources Administrator


> Level 4 Apprenticeship in Business Administration

> Level 3 Team Leader / Supervisor Apprenticeship


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Frequently Asked Questions

Learner Life & Well-Being

Learner Support


I just wanted to say the biggest thank you to Vanessa, my trainer. You have made my journey so much easier, I don’t know what I would have done without you. You have been amazing and helped me to achieve my qualification. You’ve guided me through every step of the way, I really appreciate it, Vanessa, you have been my rock.

Katie Shorland, Level 2 Hairdressing

I always struggled in school as I wasn’t very academic, so knew learning on the job would be a better option for me. I would find it difficult to get up for 9am but now I wake up and look forward to my day. I wanted to try a hair apprenticeship as I’ve always been interested in hairdressing, and by the end of the first week, I already loved it!

Jaimee Benson, Level 2 Hairdressing

I have developed a range of new skills through work including the technical, industry skills required for the job, to personal development such as ensuring I am always on time. The biggest change since leaving school is adjusting to the independence you gain from earning a salary. My advice to anyone thinking of doing an apprenticeship would be find what you like doing, and go for it!

Will Birch, Level 2 Bricklaying

Since starting the apprenticeship, I’ve become far more confident. In a classroom, you only interact with your classmates, but through working you develop your people skills as you interact with customers on a daily basis. At school, you are closely monitored and parented, however I am now more independent and feel grown up

Sam Collard, Level 2 Light Vehicle and Maintenance Repair

The most important thing I’ve learnt since leaving school is that there are other routes to success than just academia. I failed my GCSEs, as I never suited the school environment. Now though, I’m really enjoying my apprenticeship as I’ve discovered I learn more through hands-on practice.

Ben Freeman, Level 2 Carpentry

I would just like to thank you and your team for all the amazing work they do, you have provided me with the most invaluable experience which has helped to pave the way of my future. The work you do for young people is incredible!

Luke Kowalski, Teaching Assistant and former apprentice at Sir Robert Gefferys School