Equality & Diversity

Skills Group have due regard to the need to eliminate discrimination, harassment and victimisation and any other conduct that is prohibited under the Equality Act 2010.

We will strive to ensure that no person involved or associated with Skills Group receives less favourable treatment based on their characteristics and we endeavour to ensure the dignity and human rights of every individual.

The Equality Act 2010 has identified 9 protected characteristics, this means that you cannot discriminate against people because they have these characteristics:

> Age
> Disability
> Gender Reassignment
> Pregnancy and Maternity
> Race
> Sex
> Religion or Beliefs
> Sexual Orientation
> Marriage and Civil Partnerships

Types of Discrimination

  • Direct Discrimination – Someone is treated less favourably than another person because of a protected characteristic (PC)
  • Indirect discrimination – Can occur if you have a rule/policy that applies to everyone but disadvantages a particular PC
  • Victimisation – Someone is treated badly because they have made supported a complaint or grievance under the Act
  • Harassment – Employees can now complain of behaviour they find offensive even if it is not directed at them
  • Harassment by a third party – Employers are potentially liable for harassment of their staff by people they don’t employ
  • Discrimination by perception – Direct discrimination against someone because the others think they possess a particular PC
  • Associative Discrimination – Direct discrimination against someone because they associate with another person who possesses a PC

We aim to advance the equality of opportunity between people and foster good relations and understanding between different groups and individuals.

We are totally opposed to harassment and bullying in all forms and have developed procedures to ensure that you are safe and have the ability to report any concerns or discuss issues.

We are able to provide additional support alongside your programme to ensure that you are given the opportunities needed to reach your potential, this can include:

  • One to one tutorials
  • Regular contact with a member of our learner support team
  • Functional skills specialist training
  • Adapting of assessments to provide access to all
  • Provision of resources

Any concerns you have regarding equality and diversity can be reported: support@skillsgroupuk.com




Hairdressing & Barbering

Teaching and Education

The Care Industries

Learner Life & Well-Being

Frequently Asked Questions


I just wanted to say the biggest thank you to Vanessa, my trainer. You have made my journey so much easier, I don’t know what I would have done without you. You have been amazing and helped me to achieve my qualification. You’ve guided me through every step of the way, I really appreciate it, Vanessa, you have been my rock.

Katie Shorland, Level 2 Hairdressing

I always struggled in school as I wasn’t very academic, so knew learning on the job would be a better option for me. I would find it difficult to get up for 9am but now I wake up and look forward to my day. I wanted to try a hair apprenticeship as I’ve always been interested in hairdressing, and by the end of the first week, I already loved it!

Jaimee Benson, Level 2 Hairdressing

I have developed a range of new skills through work including the technical, industry skills required for the job, to personal development such as ensuring I am always on time. The biggest change since leaving school is adjusting to the independence you gain from earning a salary. My advice to anyone thinking of doing an apprenticeship would be find what you like doing, and go for it!

Will Birch, Level 2 Bricklaying

Since starting the apprenticeship, I’ve become far more confident. In a classroom, you only interact with your classmates, but through working you develop your people skills as you interact with customers on a daily basis. At school, you are closely monitored and parented, however I am now more independent and feel grown up

Sam Collard, Level 2 Light Vehicle and Maintenance Repair

The most important thing I’ve learnt since leaving school is that there are other routes to success than just academia. I failed my GCSEs, as I never suited the school environment. Now though, I’m really enjoying my apprenticeship as I’ve discovered I learn more through hands-on practice.

Ben Freeman, Level 2 Carpentry

I would just like to thank you and your team for all the amazing work they do, you have provided me with the most invaluable experience which has helped to pave the way of my future. The work you do for young people is incredible!

Luke Kowalski, Teaching Assistant and former apprentice at Sir Robert Gefferys School