£180.00 per week

Plymouth and Surrounding Areas

Business Administration Apprentice
Published: Mar 11, 2019
Ref: VG254RB

To support the Operations Assistant and estimating department with general administration tasks in Plymouth.

The Apprentice’s Role

Your main goals include:

  • To work closely and effectively with the contracts team
  • To complete projects within set timescales
  • To reduce above line project related costs
  • To increase customer satisfaction by fast response
  • Reduce lead time on projects

As the Operations Assistant you will be accountable for:

  • Participating in the monthly operations meetings with ideas and problem solving
  • Uploading pre-contract information to SimPRO
  • Ensuring new contractors are uploaded to SimPRO and have the correct equipment such as; ID Badges etc.
  • To create project schedules for contractor use on site
  • Converting Jobs sent from sales onto SimPRO
  • Producing Work Orders to send to the contractors
  • To arrange cost out projects when required
  • To assist with procurement exercises on a project by project basis ensure best value
  • To attend site is required to check on project progress and customer sign off
  • To create handouts for the contractors regarding toolbox talks
  • To resolve project issues as and when required
  • To book accommodation and travel for employees in the Operations Team
  • To send out and collect customer satisfaction questionnaires on completion of the projects
  • To update all project files with relevant information as required after completion of jobs
  • Preparing Induction documentation
  • Assist with stock ordering and hire of equipment
  • Scheduling checks with the health check manager to ensure the contractors have the correct information for site
  • Customer communication regarding reoccurring health checks
  • To carry out any other project related tasks as requested by the project managers
  • Answering daily telephones and meeting visitors
  • Check all catalogue prices are up-to-date
  • To complete company health and safety documents to ensure that all certification, systems and polices are up-to-date

These are the standards that the Operations Assistant will be measured against:

  • How up-to-date Health and Safety/Risk Assessment records are kept
  • Accuracy of schedules and project information to the sub-contractors
  • Ordering stock dates and delivery

This role is to assist the project managers in any project related tasks which are many and varied so requires a fluid mind and ability to problem solve.

Working Hours: The working hours will be 40 hours per week, working form 8am – 5pm.

Wages: £180.00 per week, based on a 40 hour week. Any overtime above the 40 hours per week, will be paid at the appropriate national minimum wage depending on age.

Holiday: 28 days holiday entitlement (including bank holidays) will be paid each year, during the course of your apprenticeship.

Contact Details: If you have any queries please contact us on either this email address or call us on 01752 332442.

Ventro is a fresh face in the market place. It is the culmination of experience, in both the fire safety industry and the joinery trade, which makes Ventro the perfect partner when it comes to the supply, installation and maintenance of your fire equipment.

Ventro was founded when it was realised, that despite the fact that 54% of fatalities in the event of a fire are as a result of smoke inhalation, many organisations do not give due attention to the fire doors and smoke control within their building.

The role is progressive and the successful candidate will quickly be able to take on more responsibility and progress within the company. The company's intention is that the candidate will progress to a career in project management once the apprenticeship is complete. This employer is an exciting and young company that is fast growing with an excellent and fun culture.

Skills Required

The successful candidate will have good communication skills with the ability to multi-task. In addition, you will have knowledge and confidence in using a variety of IT applications and effective keyboard skills and the ability to effectively prioritise workload and work to deadlines.

Personal Qualities

You will be organised, hard-working and reliable. You have a strong work ethic and be able to work independently as well as being an effective team member.

Prior Qualifications

GCSE grades A*-C or equivalent is preferred but not required.

The Apprenticeship in Level 3 Business Administration consists of:

  • Level 3 Business Administrator Standard
  • Functional Skills in Maths and English

You will attend monthly sessions as part of your off the job training throughout your apprenticeship. Most aspects of your training will be delivered on site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on site learning process you will work closely with experienced members of staff.

You will have regular visits every six to eight weeks from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme.

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