Customer Service Apprentice
Published: Nov 15, 2021
Ref: THM003
TH March are looking for a Personal Insurances Apprentice Administrative Assistant to join their busy team in Yelverton.
The Apprentice’s Role
You will undertake designated duties within the Personal Insurances Department in accordance with the Company’s requirements.
Working Hours: The working hours will be 37.5 hours per week, Monday to Friday, 8:30am to 5pm, with an hour lunch break.
Wages: National Minimum Wage will be paid, this will vary depending on age.
Holiday: 25 days holiday entitlement (plus bank holidays) will be paid each year, during the course of your apprenticeship.
Established since 1887, T.H March are perhaps best known for being the foremost Insurance Brokers to the UK jewellery trade, offering a wide range of products to suit the needs and requirements of thousands of retailers, designers, manufacturers, makers, collectors, repairers and wearers, who are all part of the UK’s diverse and vibrant jewellery scene.
But the company’s expertise doesn’t stop there because they also arrange a wide range of commercial and personal insurance products to suit the needs and requirements of all kinds of people and organisations.
Past Apprentices
T. H. March have previously supported and taken on many apprentices through Skills Group, most of which have now progressed onto higher level apprenticeships in Business Administration or Customer Service. Many apprentices have also gone onto Team Leading and Management qualifications.
The role is progressive and the successful candidate may be able to take on more responsibility and progress within the company following successful completion of their apprenticeship.
If you have the drive to succeed you are sure to have a long lasting career with them.
Skills Required
Personal Qualities
Prior Qualifications
The qualifications required are GCSE grades in English and Maths A*-C (9-4), or the equivalent grades.
The Apprenticeship in Level 2 Customer Service Practitioner consists of:
You will attend monthly sessions as part of your off the job training throughout your apprenticeship. Most aspects of your training will be delivered on site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on site learning process you will work closely with experienced members of staff.
You will have regular visits every six to eight weeks from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme
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