MSB Property Services Ltd

MSB Property Services Ltd

£166.00 per week

Plymouth and Surrounding Areas

Business Administration Apprentice
Published: Oct 09, 2020
Ref: MB653RB

An exciting business opportunity to assist in all the day to day runnings of a local Construction firm based in central Plymouth.

The Apprentice’s Role

To ensure property flow of office procedure and support the Director and office team members by carrying out necessary office duties. Maintaining a positive and friendly company image by acting as the first point of contact for visitors, customers, and other interested parties in person, online and via telephone.

Answer phone call and direct call to the relevant office team.
Dealing with correspondence via email from clients and tenants.Inputting job request into our IT system and categorising works and quote requests.
Booking repairs for clients.
Facilitating customer enquiries and quotation enquires.
Reallocating any job that are not completed, to full completion.
Printing relevant paperwork and assisting the surveyor when required.
Assisting office administrator to meet targets.
Allocating order number to team members when required.
Managing office facilities: Keeping workstation and kitchen area clean and tidy.

Working Hours: The working hours will be 40 hours per week, specific working hours will be discussed on interview.

Wages: £166.00 per week, based on a 40 hour week. Any overtime above the 40 hours per week, will be paid at the appropriate national minimum wage depending on age.

Holiday: 28 days holiday entitlement (including bank holidays) will be paid each year, during the course of your apprenticeship.

Contact Details: If you have any queries please contact us on either this email address apprenticeships@skillsgroupuk.com or call us on 01752 332442.

MSB Property’s is a private limited company, who first open in May 2014 by the owner Bill Clarke. He opened a small office in St Jude’s, however in August 2019 MSB Property services move office to Marshmill. The reason for that was because they are expanding the company. At the start there was only 3 office employee and 6 contractors at MSB, now there are 5 office employees and 8 contractors in the company. MSB property services is a business that is growing rapidly as we are taking on clients such as: The public, Miller Country Wide, Sequence, Property Links, Fulford, Connell, Fox & Sons, Symphony and Torbay Council. We also have a partnership with Tamar housing for the next 5 years to 7 years.

MSB Property services work in the property maintenance / Building industry and we cover the following repairs:
Plumbing: 24/7 Emergency call out, Leaks, Sewage, Burst pipes and Bathroom tiling.
Maintenance: Guttering services, Fascias & soft fits, Roofing, Patios, External wall rendering, Plastering, Floor and wall tiling, Carpentry, Internal decorations, External decorations and UPVC door and window repairs.
Refurbishment: Bathroom and kitchen refurbishment

The role is progressive and the successful candidate may be able to take on more responsibility and progress within the company.

Skills Required

Good knowledge of Microsoft office, particularly Excel and Outlook.
Good organisational skills
Good written and verbal communication skills

Personal Qualities

We would like to add a bubbly, dedicated and determined member to our team, who is keen to come to work each day and attempt all tasks given to them with enthusiasm.

Prior Qualifications

C grade or above in Maths and English GCSE.

The Apprenticeship in Level 3 Business Administration consists of:

Level 3 Business Administrator Standard
Functional Skills in Maths and English

You will attend monthly sessions as part of your off the job training throughout your apprenticeship. Most aspects of your training will be delivered on site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on site learning process you will work closely with experienced members of staff.

You will have regular visits every six to eight weeks from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme.

I just wanted to say the biggest thank you to Vanessa, my trainer. You have made my journey so much easier, I don’t know what I would have done without you. You have been amazing and helped me to achieve my qualification. You’ve guided me through every step of the way, I really appreciate it, Vanessa, you have been my rock.

Katie Shorland, Level 2 Hairdressing

I always struggled in school as I wasn’t very academic, so knew learning on the job would be a better option for me. I would find it difficult to get up for 9am but now I wake up and look forward to my day. I wanted to try a hair apprenticeship as I’ve always been interested in hairdressing, and by the end of the first week, I already loved it!

Jaimee Benson, Level 2 Hairdressing

I have developed a range of new skills through work including the technical, industry skills required for the job, to personal development such as ensuring I am always on time. The biggest change since leaving school is adjusting to the independence you gain from earning a salary. My advice to anyone thinking of doing an apprenticeship would be find what you like doing, and go for it!

Will Birch, Level 2 Bricklaying

Since starting the apprenticeship, I’ve become far more confident. In a classroom, you only interact with your classmates, but through working you develop your people skills as you interact with customers on a daily basis. At school, you are closely monitored and parented, however I am now more independent and feel grown up

Sam Collard, Level 2 Light Vehicle and Maintenance Repair

The most important thing I’ve learnt since leaving school is that there are other routes to success than just academia. I failed my GCSEs, as I never suited the school environment. Now though, I’m really enjoying my apprenticeship as I’ve discovered I learn more through hands-on practice.

Ben Freeman, Level 2 Carpentry

I would just like to thank you and your team for all the amazing work they do, you have provided me with the most invaluable experience which has helped to pave the way of my future. The work you do for young people is incredible!

Luke Kowalski, Teaching Assistant and former apprentice at Sir Robert Gefferys School