Glanville Enviromental

Glanville Enviromental

£187.50 per week

Plymouth and Surrounding Areas

Business Administration Apprentice
Published: Mar 23, 2021
Ref: GE177JC

An exciting business opportunity to assist in all the day to day running of a local firm based in Lee Mill on the outskirts of Plymouth.

The Apprentice’s Role

During your apprenticeship you will be given a variety of tasks and duties required for the start of a very promising future.

  • Day to day administration tasks
  • Use of excel spreadsheets, logging/de-logging invoices, provide month end reports to the Financial Director for accounts recording
  • Paper archiving and storage management
  • Accurate daily filing of paperwork
  • Use of document control systems (internet)
  • Telephone answering (liaising with internal staff on jobs from our clients)
  • Starter packs (development of new starter forms for induction of new members of staff)
  • Digital archiving, record keeping, arrange the destroying of records no longer required
  • Sole responsibility of the archive room
  • Booking Training for internal staff with our own training academy and external learning providers
  • Obtaining DBS Applications for existing staff (ongoing) and new starters
  • Assess training needs for all staff and liaise with managers on requirements and booking dates
  • Training matrix control & updating

Working Hours: The working hours will be 37.5 hours per week, Monday to Friday, 8:30am to 5pm.

Wages: £5 per hour, 37.5 hours per week.

Holiday: 25 days holiday entitlement (plus bank holidays) will be paid each year, during the course of your apprenticeship.

Glanville Environmental have premises throughout the South West and Midlands, and are market leaders in providing a fast, efficient and cost friendly service for both commercial and domestic clients.

Their core services include:

  • High pressure water jetting
  • Tankering
  • Gully cleansing
  • Septic tank emptying
  • CCTV surveys
  • Confined space working
  • Search and rescue crews
  • Sewer and pipeline relining
  • Sewer diversions
  • Construction and civil works
  • Building and renovations
  • Tank and soakaway installations
  • Highway and railway workings
  • Diver and ROV surveys
  • Topographical and GPS surveys.

Past Apprentices

The company has recently taken on a business administration apprentice and due to the success of this they are now looking to recruit an additional apprentice to join their team.

The role is progressive and the successful candidate may be able to take on more responsibility and progress within the company.

Skills Required

The successful candidate will need to have excellent customer service skills and an efficient and pleasant telephone manner, together with good communications skills, both verbal and written. You will need to have the ability to gather information in order to forward to colleagues.

You must have great organisational skills, with a focused approach to all the work that you will undertake for this role. Good timekeeping and attendance are also very important for this position.

Personal Qualities

The successful candidate must be honest, reliable, professional and enthusiastic towards their working tasks. You must have excellent communication and ICT skills and be open to taking on new tasks and challenges.

As you will be the first point of contact for many customers/clients over the telephone and walking into the office, you must be professional, and have a pleasant outgoing personality at all times.

Prior Qualifications

The qualifications required are GCSE grades in English and Maths, A* to C (9-4), or the equivalent grades.

The Apprenticeship in Level 3 Business Administration consists of:

  • Level 3 Business Administrator Standard
  • Functional Skills in Maths and English

You will attend monthly sessions as part of your off-the-job training throughout your apprenticeship. Most aspects of your training will be delivered on-site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on-site learning process you will work closely with experienced members of staff.

You will have regular visits every six to eight weeks from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme

I just wanted to say the biggest thank you to Vanessa, my trainer. You have made my journey so much easier, I don’t know what I would have done without you. You have been amazing and helped me to achieve my qualification. You’ve guided me through every step of the way, I really appreciate it, Vanessa, you have been my rock.

Katie Shorland, Level 2 Hairdressing

I always struggled in school as I wasn’t very academic, so knew learning on the job would be a better option for me. I would find it difficult to get up for 9am but now I wake up and look forward to my day. I wanted to try a hair apprenticeship as I’ve always been interested in hairdressing, and by the end of the first week, I already loved it!

Jaimee Benson, Level 2 Hairdressing

I have developed a range of new skills through work including the technical, industry skills required for the job, to personal development such as ensuring I am always on time. The biggest change since leaving school is adjusting to the independence you gain from earning a salary. My advice to anyone thinking of doing an apprenticeship would be find what you like doing, and go for it!

Will Birch, Level 2 Bricklaying

Since starting the apprenticeship, I’ve become far more confident. In a classroom, you only interact with your classmates, but through working you develop your people skills as you interact with customers on a daily basis. At school, you are closely monitored and parented, however I am now more independent and feel grown up

Sam Collard, Level 2 Light Vehicle and Maintenance Repair

The most important thing I’ve learnt since leaving school is that there are other routes to success than just academia. I failed my GCSEs, as I never suited the school environment. Now though, I’m really enjoying my apprenticeship as I’ve discovered I learn more through hands-on practice.

Ben Freeman, Level 2 Carpentry

I would just like to thank you and your team for all the amazing work they do, you have provided me with the most invaluable experience which has helped to pave the way of my future. The work you do for young people is incredible!

Luke Kowalski, Teaching Assistant and former apprentice at Sir Robert Gefferys School