Business Support Administrator
Published: Feb 14, 2020
Firepower Retailers are looking to recruit a Business Support Administrator.
The Apprentice’s Role:
You will be the front of house, offering business support to the team. You will be based in the heart of Saltash.
You will be logging customers’ data as from sales orders – also logging products and serial numbers which have been allocated to the customer. You will be in charge of logging all daily receipts on a weekly basis to have ready for accountants.
Also you will gain knowledge in the products we sell and often be the first person the customer will see. Retrieving phone messages and logging customers details for future sales. You will also be expected to keep the shop clean and tidy as part of your duties as will all staff including management.
30 hours per week across 5 out of 7 days. Specific times to be discussed.
You will be paid £126.00 per week, based on a 30 hour week.
28 days holiday entitlement (including bank holidays) will be paid each year, during the course of your apprenticeship.
If you have any queries please contact us on either this email address email@example.com or call us on 01752 332442.
Fire Power pride themselves on their high-quality finishes when it comes to installations. They are also very driven by their after-sales services, including maintenance and servicing to keep the fireplace in top condition throughout the year.
When in the showroom, based in Saltash, they will discuss the Customer requirements, and show them around, explaining the features and specifications of each product. Prices are fixed, meaning there's no hidden surprises.
Full-time, permanent position on completion of the apprenticeship.
Business Administrator Level 3
Customer Service/Support Apprentice
Business Support Administrator
Customer Service Apprentice
I just wanted to say the biggest thank you to Vanessa, my trainer. You have made my journey so much easier, I don’t know what I would have done without you. You have been amazing and helped me to achieve my qualification. You’ve guided me through every step of the way, I really appreciate it, Vanessa, you have been my rock.
I always struggled in school as I wasn’t very academic, so knew learning on the job would be a better option for me. I would find it difficult to get up for 9am but now I wake up and look forward to my day. I wanted to try a hair apprenticeship as I’ve always been interested in hairdressing, and by the end of the first week, I already loved it!
I have developed a range of new skills through work including the technical, industry skills required for the job, to personal development such as ensuring I am always on time. The biggest change since leaving school is adjusting to the independence you gain from earning a salary. My advice to anyone thinking of doing an apprenticeship would be find what you like doing, and go for it!
Since starting the apprenticeship, I’ve become far more confident. In a classroom, you only interact with your classmates, but through working you develop your people skills as you interact with customers on a daily basis. At school, you are closely monitored and parented, however I am now more independent and feel grown up
The most important thing I’ve learnt since leaving school is that there are other routes to success than just academia. I failed my GCSEs, as I never suited the school environment. Now though, I’m really enjoying my apprenticeship as I’ve discovered I learn more through hands-on practice.
I would just like to thank you and your team for all the amazing work they do, you have provided me with the most invaluable experience which has helped to pave the way of my future. The work you do for young people is incredible!