Academy of Music and Sound (UK) Ltd

The Academy of Music and Sound (AMS) have an exciting opportunity for a Level 3 Business Administration Apprentice in their Exeter location.

Working within a passionate and friendly team, you will provide administration support as new learners make enquiries and begin their studies at AMS. You will need to have strong interpersonal skills and attention to detail, with an ability to be flexible to deal with a fast paced and varied office role.
Full internal training will be given in conjunction with apprenticeship training via an external provider. This is a rare and exciting opportunity for an enthusiastic individual to join a growing team.

The Apprentice’s Role

The job involves working from instructions but making minor decisions involving the use of initiative. Problems are referred to a supervisor / manager. Little close supervision is necessary beyond that provided by working arrangements and methods.

Duties include

• Reception duties, answering routine telephone and face to face enquiries and signing in visitors.
• Answering calls and enquiries
• Keeping up the high front of house standard
• Digital tasks, such as emails, data entry and document creation
• Shadowing your mentor to develop skills
• Understanding and Interpreting information
• Keeping all work areas clean and tidy
• Following employer practices

The post is predominately office based with limited requirements for lifting and carrying files, boxes and other general office items as well as standing and walking within the office environment.

Working Conditions

Concentration is required, with some work related pressure due to the consistent demand for course opportunities for leaners.

Working Hours: 30 hours per week. The hours are to be agreed between, working Tuesday to Friday.

Wages: £5.28 per hour, minimum apprenticeship wage. £158.40 per week based on a 30 hour week.

Holiday: to be confirmed with employer.

AMS is an independent music academy specialising in post-16 music performance and production education. We prepare students for a career in the modern music industry with recognised qualifications, with options to study in-centre or online.

With multiple locations across the locations, and a constant stream of budding musicians beginning their studies AMS is seeking an additional team members looking to develop their skills and become the next workforce of business administrators.

A full time job may be offered to the right candidate.

Skills Required

• Using judgement when interpreting and resolving straightforward problems.
• Experience and confidence with using a variety of IT programmes and systems
• Excellent verbal and written communication skills
• Keyboarding skills for the production of routine correspondence and emails with occasional typing. Word processing and other IT based tasks.
• A methodical, step by step approach
• Excellent attention to detail
• Undertake all duties with due regard to the corporate equalities policy and relevant legislation.
• Knowledge of computer packages and office equipment e.g. Microsoft Office, Sage, SIMS photocopier, shredder, telephones etc.
• Basic numeracy and literacy skills are required (Functional Skills provided by Skills Group if required)

The Apprenticeship consists of:

• Level 3 Business Administration Standard
• Functional Skills in Maths and English

You will attend monthly sessions as part of your off the job training throughout your apprenticeship. Most aspects of your training will be delivered on site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on site learning process you will work closely with experienced members of staff.

You will have regular visits every six to eight weeks from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme